Cookie policy.
Version: 1.1 Last updated: June 2026
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to the website owner.
Some cookies are essential for a website to function properly. Others are used to analyse how visitors use a site, or to deliver advertising relevant to you. Where cookies are not essential, we ask for your consent before placing them on your device.
How we use cookies
We use cookies on our website (totalbalanceclinic.co.uk) for the following purposes:
To keep our website secure and functioning correctly
To understand how visitors use our website so we can improve it
To measure the effectiveness of our advertising
We do not use cookies to collect sensitive personal information, and we do not sell data collected via cookies to third parties.
Managing your cookie preferences
When you visit our website for the first time, you will be shown a cookie banner asking for your consent before any non-essential cookies are placed on your device. You can:
Accept all cookies
Allow selection — choose which categories you consent to
Deny all non-essential cookies
You can change your preferences at any time by clicking the cookie settings link in the footer of our website.
Please note that restricting certain cookies may affect the functionality of our website or our ability to measure the performance of our advertising.
The cookies we use:
Necessary cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in a form or navigating the site. You can set your browser to block these cookies, but parts of the site may not work as a result.
Cookie name Provider Purpose Duration CookieConsent totalbalanceclinic.co.uk Stores your cookie consent preferences for this domain 1 month crumb totalbalanceclinic.co.uk Security cookie — prevents cross-site request forgery attacks Session rc::a gstatic.com (Google reCAPTCHA) Distinguishes between human visitors and automated bots on our contact form Persistent rc::c gstatic.com (Google reCAPTCHA) Distinguishes between human visitors and automated bots Session test assets.squarespace.com Detects whether the visitor has accepted the marketing category in the cookie banner Persistent test_cookie doubleclick.net Checks whether the visitor's browser supports cookies 1 day.
Statistics cookies
These cookies allow us to count visits and understand how visitors move around our website. All information collected is aggregated and anonymous. They help us improve how our website works.
Cookie name Provider Purpose Duration p.gif typekit.net (Adobe Fonts) Tracks usage of fonts on the website for internal analysis. Does not collect visitor data Session SS_HAS_LANDED assets.squarespace.com Collects data on visits to the website — number of visits, time spent, and pages loaded — to help us optimise content Persistent SS_IS_FIRST_SESSION assets.squarespace.com Identifies whether this is the visitor's first session, to help us understand new vs returning visitors Session
Marketing cookies
These cookies are used to measure the effectiveness of our advertising and to track visitor behaviour across websites. They help us understand how visitors arrive at our site and whether our advertising is reaching the right people. These cookies will only be placed if you give your consent.
Cookie name Provider Purpose Duration _gcl_au Google (via Google Tag Manager) Measures the efficiency of our advertising by collecting conversion data 3 months _gcl_ls Google Tag Manager Tracks conversion rates between visitors and our advertisements Persistent pagead/1p-user-list/# Google Tracks whether visitors have shown interest in our services and detects how users navigate between sites, for advertising measurement purposes Session ss_cvr Squarespace Collects visitor data to assign visitors into segments for advertising purposes 2 years ss_cvt Squarespace Collects visitor data to assign visitors into segments for advertising purposes 1 day _fbp Meta (Facebook) Used by Meta to deliver and measure advertisements, and to understand and improve ad performance 3 months _fbc Meta (Facebook) Stores last click attribution for Meta ads — records when a visitor clicked a Meta ad before arriving at the site 1 year.
Third-party cookies and international transfers
Some cookies on our site are set by third-party providers. These providers may transfer data outside the UK. Details of the relevant providers and their privacy policies are below:
Provider Country Privacy policy Google (reCAPTCHA, Google Ads, Tag Manager) United States https://policies.google.com/privacy Meta Platforms Inc. (Facebook Pixel) United States https://www.facebook.com/privacy/policy Squarespace United States / Ireland https://www.squarespace.com/privacy Adobe (Typekit fonts) United States https://www.adobe.com/privacy/policy.html
All international transfers are covered by appropriate safeguards in accordance with UK GDPR.
Google Consent Mode
Our website uses Google Consent Mode v2. This means that Google's advertising and analytics tags only operate in full when you have consented to marketing cookies. If you decline, Google uses anonymised, modelled data only — no cookies are set and no personally identifiable information is collected by Google on our site.
Meta Pixel and consent
Our website uses the Meta Pixel to measure the effectiveness of our advertising on Facebook and Instagram. The Pixel only loads and sets cookies after you have actively consented to marketing cookies via our cookie banner. If you decline marketing cookies, the Meta Pixel is blocked entirely and no data is sent to Meta from your visit to our site.
Managing cookies in your browser
In addition to using our cookie banner, you can control and delete cookies through your browser settings. Please note that deleting cookies or preventing them from being set may affect your experience on our website and other websites.
Guidance on managing cookies for common browsers:
Google Chrome: https://support.google.com/chrome/answer/95647
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
Microsoft Edge: https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy
For more information about cookies generally, visit: https://www.aboutcookies.org
Changes to this policy
We may update this cookie policy from time to time, for example if we add new tools or trackers to our website. Cookiebot scans our website monthly and automatically updates the cookie declaration when new cookies are detected. We will update the version number and last updated date at the top of this page when material changes are made.
Contact us
If you have any questions about how we use cookies, please contact us:
Email:info@totalbalanceclinic.co.uk
Telephone: 01442 211899
Post: Total Balance Clinic Ltd, 106a London Road, Apsley, Hemel Hempstead, Herts, HP3 9SD
For data protection queries more broadly, please refer to our Privacy Policy.
Total Balance Clinic Ltd | Registered in England and Wales, 106a London Road, Apsley, Hemel Hempstead, Herts, HP3 9SD.